These Billing Terms and Conditions (“Terms”) govern the use of the prorope.com.au website (the “Website”) and the services offered thereon (the “Services”) by prorope (referred to as “we”, “us”, or “our”) to you (referred to as “you” or the “Customer”).

1. Services

We provide a platform for customers to browse and purchase products offered by prorope. The Services may include product descriptions, images, search functionalities, and order processing.

2. Billing and Payment

  • Payment Methods: We accept various payment methods, including credit cards, debit cards, and other methods as displayed on the Website.
  • Payment Terms: Payment is due at the time of order placement. We reserve the right to suspend or terminate your access to the Services if any payment is overdue.
  • Pricing: Prices for the Services are displayed on the Website and are subject to change. We will notify you of any price changes before processing your order.

3. Taxes

We are registered for GST in Australia. The applicable Goods and Services Tax (GST) will be added to your order at checkout. You are responsible for any other applicable taxes associated with your purchase.

4. Order Cancellation

You may cancel your order before it ships without penalty. If your order has already shipped, you may be subject to our return policy (see Section 5).

5. Return Policy

We offer a return policy for unused and unopened products within 30 days of purchase. Please refer to our Return Policy on the Website for detailed instructions on how to return an item.

6. Term and Termination

These Terms are effective upon your use of the Website and Services and shall remain in effect until terminated by either party. We may terminate these Terms at any time, for any reason, with or without notice. You may terminate these Terms by discontinuing your use of the Website and Services.

7. Disclaimer

The Services are provided “as is” and without warranties of any kind, express or implied. We disclaim all warranties, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

We shall not be liable for any damages arising out of or related to your use of the Website or Services, including, but not limited to, direct, indirect, incidental, consequential, or punitive damages.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Western Australia, Australia.

10. Dispute Resolution

These Terms do not affect your rights under the Australian Consumer Law (ACL), including the right to have disputes heard in court. You may also be entitled to lodge a complaint with the NSW Consumer and Fair Trading (NSW Fair Trading) if you are a customer located in New South Wales.

11. Entire Agreement

These Terms constitute the entire agreement between you and us regarding your use of the Website and Services.

12. Modification of Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the revised Terms on the Website. Your continued use of the Website and Services following the posting of revised Terms constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at info@prorope.com.au